THE SINGULAR PATAGONIA

Country: Puerto Natales - Chile

HOTEL GENERAL MANAGER

Folke Bergstrom,
Business School graduate from Diego Portales University, he speaks English and German. He began his career in the Littoral and Helisa Air Service, Dutch company part of Schreiner Airways, where he led the company for five years.
From the 1994 to date he was the General Manager of Andina del Sud, tourist holding which is over 100 years old based in Puerto Varas, where he managed the company covering various areas such as commercial, operations, technology, finance and marketing, amongst others.
He also was a Director in various trade associations (Aramasur, Tourism Corporation of Puerto Varas, ACHS, Visit Puerto Varas Convention Bureau and the Consultative Council CONAF).
He represented the company before regional authorities and government. Additionally, he participated in the construction of the Hotel Cumbres Puerto Varas.

HISTORY & STORY

Late XIX Century, during the industrial revolution, Chilean Patagonia was populated by pioneers from UK, Germany, Spain, Croatia amongst other countries. In 1906 a society formed by some of the pioneers decided to build the biggest most modern cold storage plant for lamb meet in all of Latin America. All the machinery, bricks and furniture were brought from the UK. It took until 1915 to complete the work; hence we are celebrating the 100-year-old anniversary this year 2015. And Puerto Natales was built in 1911, 5.5Km south of the plant so that the workers could live near work.

For more than 50 years it was a thriving industry, it is said that during the Second World War, must of the meat that arrived to Europe came from this cold storage plant. It was a centrepiece of life in this part of Patagonia, employing hundreds and establishing a strong industrial presence in the region. People brought their families, commerce started booming, tourism started developing and a new community of both Chileans and foreigners became the new inhabitants of this land. Chilean Patagonia at last started to develop and have a local identity.

But after the Second World War the persistent decrease in the demand of lamb brought this era to an end. And in the early 70’s the cold storage plant was abandoned and caught fire, with merely half of its past glory remaining intact.

Two families, one of British decent and another of Spanish decent who’s ancestors had been pioneers in Patagonia and had both been directly involved in the cold storage plant, wanted to be sure this piece of Patagonian history was preserved. The building was declared a national monument in 1996 due to its historical relevance. Both families decided to restore all the old machinery that was still scattered around the area and create a museum inside the national monument as well as whole concept around it that later became known as The Singular Patagonia, a luxury hotel where people could get a deeper understanding and feel of the history of Chilean Patagonia.

MAIN STRENGTH, SPECIAL TOUCH

The Singular Patagonia is located in the converted “Frigorifico Puerto Bories”, a former post-Victorian cold-storage plant built in 1915 (hence celebrating 100 years this year!!!) and declared a national monument in 1996.
The 2 restaurants, bar and museum are housed in the historic Landmark, exhibiting the factory’s original machinery – much of which is British made.
Nowhere else in Patagonia will you understand the regions development and the impact that pioneers from all over the world had on this region.

LOCATION

The Singular Patagonia is located on the shores of the fjord “Last Hope”, 5,5Km north of Puerto Natales and near Torres del Paine National Park

KEY SITES/ACTIVITIES IN THE AREA

National Park Torres del Paine
Balmaceda & Serrano Glaciers
Puerto Natales

The Singular Patagonia offers the widest range of activities in the region with over 20 excursions by land, horse back riding, cycling, kayaking, fly fishing or sailing through the fjords with its privately owned boats, for an unforgettable experience in the depths of the Authentic Chilean Patagonia. (FYI Fly fishing is the only one not included in the all-inclusive option, as has an additional cost). Pax may even choose instead of an outdoor activity, a half-day at the spa with 4 options of spa experience which include treatments.

FUN FACTS

The Singular Patagonia is located in the converted “Frigorifico Puerto Bories”, a former post-Victorian cold-storage plant built in 1915 (hence celebrating 100 years this year!!!) and declared a national monument in 1996.
The owners are 2 families who’s great great grand parents (one British and one Spanish) were pioneers that worked at the cold storage plant.

CHILDREN’S CORNER

No minimum age, 0-4 are free of charge, and 5-11 as well as 12-17 have special discounted rates.

HOTEL FEATURES

ACCOMMODATION

• 57 rooms all with fjord views
• 54 Standard rooms – 45 m2 – TV, wifi, mini fridge, safe (one of which is suitable for handicap)
• 3 Suites – 70 m2 – TV, wifi, mini fridge, safe and living room
• Bathrooms all have separate tub and separate shower
• Black and white pictures reminiscing on past times in every room
• Every night we put a piece of paper on top of the bed with fun fact « Did you know that… » 

RESTAURANTS & BARS

• The Singular Patagonia 
Local produce like guanaco, lamb, fish, seafood – Open from September 17th 2015 to April 30th 2016 daily to public and guests of the hotel. Meals included in all inclusive or half board

• El Asador 
BBQ lamb Patagonia style (asado al palo) – Not open to public, only opened for special occasions.

WELLNESS

Spa includes indoor/outdoor heated swimming pool, steam bath and sauna, massage rooms for couples and individuals (many treatments available)

CORPORATE & CELEBRATION EVENTS

• 70 at a time at the restaurant.
• 30 for dinner at el Asador, one main table, family style.
• Meeting room for 100 seated as auditorum or 40 in round tables at the meeting room.

EXTRA NOTABLE FEATURES

Travellers may choose between B&B, Half Board or Full Board option.
• Full Board includes all meals, all beverages alcoholic and non alcoholic (except premium), access to the spa, excursions (except fly fishing) and transfers to and from Puerto Natales.
• 3 nights or more in Full Board include transfers on a complimentary basis at any time of day to and from Punta Arenas (or, optional, one of the transfers to El Calafate.
• 4 nights stay include a complimentary return trip to or from El Calafate.
Private transfers and excursions can also be arranged at an extra cost.
There is no specific entry dates nor minimum stay required, not even during holiday season.

AWARDS

2015
 Nº1 Top 25 Hotels in Chile Trip Advisor Travelers’ Choice Awards 2013, 2014 and 2015
 Nº6 Top 25 Hotels in South America Trip Advisor Travelers’ Choice Awards 2015
2012
Fodor’s 100 Hotel Awards 2012 Winner for Best All Inclusive

NUMBER OF EMPLOYEES

120

The Singular Patagonia | The Dining Room
The Singular Patagonia |  Restaurant
The Singular Patagonia | Bar
The Singular Patagonia | Hall
The Singular Patagonia |  Boat
The Singular Patagonia |  Room
The Singular Patagonia |  Pool
The Singular Patagonia | Restaurant
The Singular Patagonia | Restaurant
The Singular Patagonia | Steps
The Singular Patagonia | Bathroom
The Singular Patagonia |  Living Room